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The healthcare you deserve

Florence is a primary care benefit now available to Medicare beneficiaries in select service areas.

Care Options

Devoted physicians and
care team

Unlimited primary care office visits, with no patient charge

Virtual visits, when you can’t come in

Additional Benefits

Other ways we care.

  • Waived copays and other financial incentives.

  • Free wellness programs to stay healthy at home.

  • Transportation to and from your office visits.

  • A partner to navigate the overall healthcare system.

Who is eligible?

You live within one of our service areas.

Use the service area lookup tool below to see if you live in one of our current service areas.

You are enrolled in Medicare.

Florence is currently available only to individuals who have Medicare Parts A & B.

You are not in an HMO or PPO plan.

Florence is currently not available for consumers in an HMO or PPO insurance plan.

Check to see if you live in one of our current service areas:

Florence is available in this service area

Please enter a 5-digit zip code

Sorry, Florence is not available in your area yet

Hours of Operation

Monday - Friday

8:00am to 5:30pm

Reach our clinical help desk at:
(530) 345-9309

Reach our admin help desk at:
(530) 240-9028

We’re here to listen to every one
of our members.
No question is too big or too small.

If this is an emergency,
please call 911
or go to your nearest emergency room.